My journey to finding my purpose started back in 2014 while I was working in GE, and one of my managers asked me where I was going with my life, and what I wanted to do. I had been talking with him to about my role, and the need to get promoted to the next level, and he totally changed the topic and asked me where I was taking my life. I got one of the greatest leadership lessons when he explained that the responsibilities I was asking for didn’t, in fact, require a promotion.
I was looking to be a leader by title, and he said there’s no such thing. It was a big moment for me, because he taught me the lesson that to become a leader, all you need is the right mindset and behavior, and once people see you as one, no one can stop you. Fast track one year, he asked me how I felt, and I told him that the promotion might have been useless if I didn’t understand that lesson. It was really something that made me think and build some great relationships.
Some time back I did a course with IDEO on the Power of Purpose, which again made me come back to this question. The course had pretty good ways of showing how your sense of calling had to do with your team purpose, and also to do with your organization purpose, and how they should really align. Working for an IT company but thinking of playing tennis with a group of expert miners isn’t going to create anything good. The course made us write and refine our purpose statement which was very cool. I also understood that when you connect your purpose to what you are doing in real life, it’s really satisfying.
We have a duty to ourselves and to our organization to enquire about our personal sense of calling, to see if and how it resonates with Org Purpose– Joe Brown, Portfolio Director at IDEO
Today I work at Symplr, a company that works on how to improve operations for people in a hospital, so that caregivers have more time to be hands on. While I do my job and deliver products with quality, I really see myself connected to the purpose. For me, my healthcare journey started in 2012 with GE (and being a Grey’s Anatomy fan), but now I can really connect myself to my organization’s purpose and that really makes me happy doing what I do in life.
Whenever I think about purpose, I can’t forget about my failures. In life, I’ve seen a lot of failures which have taught me how important it is to treat them as opportunities, that help you learn and discover the next steps. It could be as small as a decision not gone your way, to a big thing, but every time you need to think of it as a step towards learning and growth. That’s what will make you become stronger and more prepared. This is a mindset we as leaders need to develop over a period of time and really prepare ourselves for. Failure can come at any stage of life, but it’s the way we react to it which matters.
I remember working in GE through 4 products/programs, and I could see myself being challenged all the time on the way we work. Sometimes when you work in a place, you tend to believe in a year or so that you now know how to succeed in the system, you get how to behave and how to live around that. Life taught me that what/how you work on a project might be totally different to others. I saw projects where there was a huge focus on quality, whereas others which were super aggressive on execution, and every time I changed, I could take help from a mentor who told me that you need to tune yourself according to the system where you work.
I remember working on a program (as a Program Manager) where I had people from Mumbai (India) /Bangalore (India) /Hino (Japan) / Beijing (China) /Milwaukee (US) – and that program taught me how the behaviours of each country/continent are so different and unique. I could start with the simplest things, like in Japan you need to suffix a name by “san” to address a person. The way you behave with people could be the same, but if you need to learn and grow you need to learn the regional conventions and learn how to connect. You need to know that culture matters, people around you matter, and how they perceive you is equally important, and you need to work on those regularly.
Those different projects made me realize that what works in one environment might not work in others, and so you need to keep learning to tune yourself, and realize to tie back to your purpose and giving importance to people. People are really at the heart of everything we do.
I would strongly advise all leaders to ask themselves this: What’s my purpose? Does it tie to my org purpose? Does my team know why we are working on the product, and how it affects people lives? I feel when people know the purpose and can connect to the same, they work the best. Hope you are able to find your purpose and can connect it to your team and organization purpose.